Please Note: As we head into our winter season, lead times of multiple pallets may vary between 1-2 weeks. Pre booked deliveries are advised. Contact our team if you have any concerns. Regards Team UNIBED.
UNIBED - High Performance Equine Bedding
UNIBED - High Performance Equine Bedding
UNIBED – High Performance Equine Bedding
Please fill out your delivery postcode and product requirements below for an instant quotation. You can then add to basket to order your item(s).
When placing your order, you will be notified whether your delivery will take place via a third party haulier or with our transport team. This will then determine your delivery lead time.
Pallets delivered via the third party haulier may have a lead time of 2-4 working days from dispatch
Multiple pallets delivered via our transport team, especially through our winter season, may take over a week to be delivered.
Any concerns with regards to delivery lead times, please get in touch. You can also specify a delivery date and other specifics in the notes section when ordering.
For MIXED pallet orders i.e. 3 x ‘Oilseed Rape Straw’ 1 x ‘Wheat Straw – Lavender’, please get in touch.
Orders placed before 12:oo will be dispatched same day. Orders placed after will be dispatched the following day.
Terms & Conditions…
Storage Advice
Our packaging is weather-resistant but not fully waterproof. While UNIBED can be stored outdoors, we recommend keeping extra materials or products indoors where possible.
Delivery & Access
Orders are delivered via our own transport team or a third-party haulier (pallet network), depending on your location and order size.
Delivery Method
Local Deliveries: If you’re within our delivery zone, our own dedicated transport team will look after your order. Delivery costs will reflect this option, when calculated per bale. We will confirm delivery details within 48hrs of an order being placed and a final delivery date confirmed by the end of the week that the order has been placed. Please make note in the ‘customers notes’ section when ordering, any days/time preferences we may need to take into consideration.
Third-Party Haulier: For areas outside our delivery range, delivery is made by an 18T vehicle with a tail lift. Delivery is kerbside only; pallets cannot be moved over gravel, grass, or soft ground. The third party haulier will have an onboard manual pump truck to take your order from the vehicle, to the nearest area of hardstanding. The third party haulier will also have total discretion to deem a property unsuitable for delivery and take the order back to their depot.
Important – No forklift is provided by either the third party haulier or our own transport team. Drivers cannot move pallets to barns, tack rooms, or desired final locations but will unload to nearest area of hardstanding.
If you have any concerns regarding, please feel free to contact our team and we are more than happy to help.
Access Requirements
Sufficient access for large vehicles (18T) is required.
Delivery area must be level, hard-standing, and free of obstructions.
A signature is required upon delivery. Ensure someone is available 09:00–17:00. Timed delivery available at extra cost. (when delivered via the third-party haulier)
If access is unsuitable, return charges will apply. Delivery may be refused at the driver’s discretion for safety reasons.
Pallet Info
Dimensions: 2.1m (H) × 1.5m (W) × 1.2m (D)
Weight: 750kg–1 tonne
Contents: 36 × approx. 20kg bales
Delivery Scheduling
Delivery date requests will always be aimed for however cannot be guaranteed.
Final confirmation provided within 48 hours of ordering.
Third-party haulier will contact you to confirm delivery and access details.
Deliveries: Monday–Friday, 09:00–17:00. Saturday AM delivery available for £50*. (*third party haulier delivery only*)
Delivery delays may occur due to weather, traffic, or breakdowns. If you haven’t heard from the depot by 3PM, please contact us.
Local Deliveries – Additional Info
Delivered using either a pick-up with trailer or a transit vehicle.
No mechanical unloading – ensure suitable equipment is available or help is present.
Drivers will not unload alone. If no help is available, delivery will be rescheduled.
Returns, Refunds & Cancellations
Cancellations: Allowed within 24hrs of ordering. Call 07719554867 (Mon–Fri, 09:00–17:00).
Returns: At customer’s expense. Only accepted if pallet is unopened and undamaged. Contact us for instructions and costs.
Damaged Goods: Inspect on delivery. If damaged, sign “Goods Damaged” and take photos. Contact us immediately to begin claims process.
Refunds are not guaranteed for salvageable goods. We’ll work with you to resolve issues or arrange a fair refund if appropriate.
For more refund policy information, please see at the bottom of our website.